Payment Information
This page explains accepted payment methods, currencies, verification, payment status, refunds, failed transactions, installment services, and payment security.
Secure Checkout
Payments are processed through approved third-party payment providers using encrypted checkout connections.
Multiple Payment Options
Customers may be offered PayPal, eligible Pay Later services, cards, or supported digital wallets.
Private Billing
Payment details are handled by the selected payment provider and are not displayed publicly on the Mythic Doll website.
1. Accepted Payment Methods
Payment options currently displayed or supported by Mythic Doll may include:
PayPal
Pay using an eligible PayPal account or payment source available within the PayPal checkout window.
Pay Later
PayPal may offer installment or deferred-payment options to qualifying customers in supported regions.
Credit or Debit Card
Supported cards may include Visa, Mastercard, American Express, Discover, and other cards shown during checkout.
Apple Pay
Apple Pay may appear on compatible Apple devices, browsers, countries, and payment configurations.
Google Pay
Google Pay may appear when supported by the customer’s device, browser, location, and selected payment service.
Custom Payment Support
Customers placing special or privately quoted orders may contact our sales team for available payment arrangements.
A payment logo appearing elsewhere on the website does not guarantee that the method will be available for every order. The final available options are those shown during checkout.
2. PayPal
PayPal allows eligible customers to complete payment through a PayPal account or another payment source offered by PayPal.
When PayPal is selected, you may be redirected to or shown a secure PayPal checkout interface. You must review and approve the final amount before payment is submitted.
PayPal may request login, identity verification, payment confirmation, security authentication, or additional account information.
Mythic Doll does not control PayPal account approval, account restrictions, funding-source availability, currency conversion, transaction review, or security decisions.
3. Pay Later
Pay Later options may be displayed to eligible buyers in supported countries or regions. Availability depends on factors determined by PayPal or the applicable finance provider.
Eligibility, approval, spending limits, repayment schedules, interest, fees, credit checks, late-payment treatment, and other conditions are determined by the payment provider rather than Mythic Doll.
Customers should review all payment-plan terms presented by the provider before accepting a Pay Later arrangement.
Pay Later Approval Is Not Guaranteed
Displaying a Pay Later button or message does not guarantee that an application will be approved. The payment provider makes the final eligibility and approval decision.
4. Credit and Debit Cards
Depending on checkout availability, customers may be able to pay using supported credit or debit cards.
Card payments may require:
- Cardholder name.
- Card number.
- Expiration date.
- Security code.
- Billing address.
- One-time password or bank authentication.
The billing information entered during checkout should match the information held by the issuing bank.
Your bank or card issuer may decline a transaction, request additional verification, apply currency-conversion charges, or place a temporary authorization hold.
5. Digital Wallets
Apple Pay, Google Pay, or another digital wallet may appear when supported by the customer’s device, browser, country, currency, and selected payment gateway.
Digital-wallet availability can change dynamically. Customers may need to use a compatible browser, saved payment card, verified account, or supported device.
If a wallet option does not appear, please select another payment method displayed at checkout.
6. Currency and Exchange Rates
Product prices may be displayed in the currency selected using the website currency selector.
The payment provider, card network, bank, or wallet may process the transaction in a different settlement currency or apply its own exchange rate.
Currency-conversion rates and foreign transaction fees are determined by the relevant payment provider or financial institution. Mythic Doll does not control these external rates or charges.
Before completing payment, customers should review the final currency and amount displayed in the payment window.
7. Order Total
The final order total may include:
- Product base price.
- Selected customization options.
- Accessories or additional products.
- Shipping charges where applicable.
- Discounts or valid coupon codes.
- Taxes collected during checkout where applicable.
International import duties, customs fees, brokerage charges, local taxes, storage fees, or carrier surcharges may be charged separately unless expressly included in the order summary.
Customers should review the cart, product configuration, quantity, shipping details, and final checkout amount before submitting payment.
8. Payment Authorization and Order Status
Submitting payment does not always mean that the transaction has been fully completed or that the order has entered production.
| Payment or Order Status | Meaning | Recommended Action |
|---|---|---|
| Pending Payment | The order was created but successful payment has not yet been confirmed. | Complete payment or contact support if payment was already attempted. |
| Processing | Payment has generally been received and the order is being reviewed or prepared. | No action is normally required unless our team contacts you. |
| On Hold | Payment or order information may require confirmation, clearance, or manual review. | Monitor your email and provide requested information promptly. |
| Failed | The payment was not completed or was rejected by the provider. | Try another method or contact the payment provider. |
| Cancelled | The order was cancelled before completion or fulfilment. | Contact support if you believe the cancellation was incorrect. |
| Refunded | A full refund has been initiated or completed for the order. | Allow the payment provider or bank time to post the refund. |
| Partially Refunded | A portion of the original payment has been refunded. | Review the refund confirmation or contact support for details. |
An automated order confirmation acknowledges that the website has received the order. Production or shipment may remain subject to payment clearance, product availability, fraud screening, address review, and configuration confirmation.
9. Payment Verification
To protect customers and reduce unauthorized transactions, some orders may be reviewed before production or shipment.
We may request reasonable verification such as:
- Confirmation of the billing or shipping address.
- Confirmation from the email address associated with the order.
- Verification that the customer authorized the payment.
- Clarification of unusual order or payment information.
- Additional documentation requested by the payment provider.
Customers should not send full card numbers, card security codes, account passwords, or other unnecessary financial credentials by email or live chat.
If requested verification cannot be completed, the order may remain on hold or be cancelled and refunded where appropriate.
10. Failed or Declined Payments
A payment may fail or be declined for reasons including:
- Incorrect billing information.
- Insufficient funds or account limits.
- Expired or unsupported card.
- Bank security or fraud-prevention checks.
- Incomplete identity authentication.
- Unsupported country, currency, or payment method.
- Temporary payment-provider or network interruption.
Mythic Doll may not receive the exact reason for a bank or provider decline.
Please confirm your information, contact your payment provider, or try another payment method. Avoid submitting the same payment repeatedly within a short period.
11. Pending, Duplicate, or Temporary Charges
Some banks and payment providers place a temporary authorization hold when a payment is attempted. A pending authorization is not always a completed charge.
If an unsuccessful payment appears as pending, the hold may be released automatically by the issuing bank. Release times vary according to the bank or payment provider.
If you believe you have been charged more than once, please provide:
- Your Mythic Doll order number.
- The date and amount of each transaction.
- The payment method used.
- A screenshot with sensitive financial details hidden.
Never send us your complete card number, card security code, password, or full financial-account credentials.
12. Refunds
Approved refunds are normally returned to the original payment method used for the transaction.
After Mythic Doll initiates a refund, additional processing time may be required before the funds appear in the customer’s account. Timing depends on the payment provider, bank, card issuer, currency, and account status.
Currency conversion may cause the refunded amount shown in a local currency to differ from the amount originally displayed by the customer’s bank.
Refund eligibility is governed by our Return Policy, Terms of Service, and applicable consumer law.
Refund Approved
Mythic Doll confirms that a full or partial refund is appropriate.
Refund Submitted
The refund is sent through the original payment channel.
Provider Processing
The customer’s payment provider or bank posts the credit to the account.
13. Cancellations and Payment Changes
Customers should contact support as soon as possible to request an order cancellation or payment-related change.
A cancellation request is not confirmed until Mythic Doll provides written confirmation.
Once production, customization, packaging, or shipment has started, cancellation or payment modification may be restricted under the applicable order terms and Return Policy.
We generally cannot move a completed payment from one payment provider to another. Where a change is approved, the original payment may need to be refunded before a new payment is submitted.
14. Payment Disputes and Chargebacks
Customers are encouraged to contact Mythic Doll before opening a payment dispute or chargeback so that we can review the issue and attempt to provide an appropriate solution.
When a formal dispute is opened, we may provide the payment provider with relevant transaction records, order confirmations, customer communications, product configuration details, tracking information, delivery confirmation, and support history.
Opening a dispute does not automatically determine the final outcome. The payment provider, card issuer, or financial institution may review evidence from both parties.
Fraudulent or knowingly false disputes may result in account restriction and other lawful action.
15. Taxes, Customs Charges, and Additional Fees
Taxes collected directly during checkout will be included in the order total.
International orders may also be subject to import duties, local taxes, customs charges, brokerage fees, storage costs, or carrier handling fees after shipment.
Unless expressly stated on the product page, quotation, or checkout summary, these destination charges are not included in the payment made to Mythic Doll.
More information is available in our Shipping Policy.
16. Payment Security and Privacy
Payments are processed using third-party gateways and payment providers displayed during checkout.
Mythic Doll does not normally receive or store the customer’s complete payment-card number or card security code.
Customers should only submit payment through the official Mythic Doll checkout page or a verified payment request confirmed by our support team.
For your protection:
- Check that the website address begins with https://mythicdoll.com/.
- Do not share payment passwords or verification codes.
- Do not send complete card information by email or live chat.
- Review the recipient and amount before confirming payment.
- Contact us if a payment request appears unusual or suspicious.
Personal information is handled according to our Privacy Policy.
17. Payment Receipts and Invoices
After an order is placed, an order confirmation is normally sent to the email address provided during checkout.
Customers may also receive a separate transaction receipt from PayPal, their card provider, digital wallet, or payment processor.
If you require a commercial invoice or additional order document, contact support and provide:
- Order number.
- Customer or company name.
- Billing address.
- Any legally required invoice information.
Requests to change invoice information should be submitted promptly. We may not be able to alter payment-provider records or previously issued documents after processing.
18. Payment Support
Contact our support team if you experience a failed payment, duplicate authorization, incorrect order amount, missing refund, or other payment-related issue.
To help us investigate, include your order number, transaction date, payment method, amount, and a clear description of the issue.
Need Help With a Payment?
Email:
support@mythicdoll.com
Please include your order number and payment method. Never include your
complete card number, security code, password, or verification code.